> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wowagent.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Log In to Your WOWagent Account With Email or Google

> Log in to the WOWagent panel with email or Google, verify your email address, accept team invitations, and fix common login errors.

Login is how you enter the WOWagent panel. Without login, Dashboard, Chatbot, Leads, and all other pages stay locked.

<img src="https://mintcdn.com/wo-wagent/KgP4YFkza2CgQIY8/logo/images/Login.png?fit=max&auto=format&n=KgP4YFkza2CgQIY8&q=85&s=00ab45bc372c213921ff6f5017e168a8" alt="Login" width="1911" height="890" data-path="logo/images/Login.png" />

## Where To Find It

Open:

[https://portal.wowagent.ai/login](https://portal.wowagent.ai/login)

After login, you go to the Dashboard automatically. If it is your first time, you go to Onboard to add a website.

## How To Login With Email

<Steps>
  <Step title="Enter Email Address">
    No spaces. Example: [you@example.com](mailto:you@example.com)
  </Step>

  <Step title="Enter Password">
    Use the show and hide button to check.
  </Step>

  <Step title="Click Log In">
    Click **Log In**.
  </Step>

  <Step title="Wait 2 to 3 seconds">
    Do not double-click.
  </Step>
</Steps>

### Rules

* Email must be in a valid format with `@` and a domain.
* Email cannot contain spaces. Spaces are automatically removed.
* Password cannot contain spaces.
* Password is case sensitive. Check Caps Lock if needed.

## How To Login With Google

<Steps>
  <Step title="Click Continue with Google">
    Click **Continue with Google**.
  </Step>

  <Step title="Select your Google email">
    Select the same Google email every time.
  </Step>

  <Step title="Allow the popup">
    If the popup is blocked, allow popups for the portal site.
  </Step>

  <Step title="Accept the terms (first time only)">
    If it is your first time, accept the Workspace Terms and Privacy Policy when asked.
  </Step>

  <Step title="Go to the Dashboard">
    You will go to the Dashboard automatically.
  </Step>
</Steps>

<Warning>
  If you change your Google email, you may get an error like `GOOGLE EMAIL CHANGED`. Always use the original email.

  If you get an error like `GOOGLE ACCOUNT CONFLICT`, use email login instead and contact support.
</Warning>

## Email Not Verified Case

If you see the message **Please verify your email**:

<Steps>
  <Step title="Open the Verify Your Email popup">
    A popup shows **Verify Your Email** with a **Resend** button.
  </Step>

  <Step title="Click Resend">
    Click **Resend**.
  </Step>

  <Step title="Check your email folders">
    Check your Inbox, Promotions, Spam, and Junk folders.
  </Step>

  <Step title="Click the verification link">
    Open the email and click the verification link within 24 hours.
  </Step>

  <Step title="Log in again">
    Come back to Login and log in again.
  </Step>
</Steps>

<Note>
  The verification link is valid for 24 hours only. After it expires, click **Resend** again.
</Note>

After successful verification, you return to the Login page and can log in.

If verification fails because the link is invalid, the link has expired, or a server error occurs, request a new verification link.

## Invite Login Case

If a team member invites you with an invitation link:

* If you already have an account, log in first with the invited email, then click **Accept** and join the workspace.
* If you get `INVITATION EMAIL MISMATCH`, log out and log in with the invited email address instead of another email.
* After accepting the invitation, the workspace is selected and you will be taken to the page allowed by your role.

If the invitation shows **unavailable**, **expired**, or **declined**, ask the workspace owner to send a new invitation.

## Forgot Password

On the Login page, click **Forgot Password** and follow the email reset link. The link is valid for 1 hour.

<Note>
  OTP screens in the UI are not used. Only the email reset link is valid. If the link says `Invalid reset token` or `Reset link expired`, request a new reset link.
</Note>

For the full steps and password rules, see [Forgot Password](/forgot-password).

## Troubleshooting

<AccordionGroup>
  <Accordion title="Invalid email or password">
    Check the email, password, spaces, and Caps Lock. Try Forgot Password if you are not sure about the password.
  </Accordion>

  <Accordion title="Session expired or 401">
    Your login session has ended. Log in again. Do not use the browser back button after logout.
  </Accordion>

  <Accordion title="Verify modal loop">
    Check your Spam/Junk folder, add the sender to your safe list, and resend the verification email after 1 minute.
  </Accordion>

  <Accordion title="Google button loading for a long time or not loading">
    Check your internet connection, allow Google Accounts scripts, disable ad blockers, and reload the page.
  </Accordion>

  <Accordion title="PLAN SEAT LIMIT EXCEEDED">
    If this appears during Google login with an invitation, the workspace has reached its member limit. Ask the workspace owner to upgrade the plan or remove a member.
  </Accordion>

  <Accordion title="LEGAL ACCEPTANCE REQUIRED">
    Accept the Terms checkbox and try again.
  </Accordion>

  <Accordion title="Still stuck">
    Create a Support Ticket with your email, a screenshot of the issue, and the time when the issue occurred.
  </Accordion>
</AccordionGroup>

## Next Steps

<CardGroup cols={2}>
  <Card title="Quickstart" icon="rocket" href="/quickstart">
    Set up WOWagent from first login to a live assistant.
  </Card>

  <Card title="Forgot Password" icon="key" href="/forgot-password">
    Reset your password with an email link.
  </Card>
</CardGroup>


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