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Login is how you enter WOWagent panel. Without login, Dashboard, Chatbot, Leads and all other pages stay locked. Login Note: If image breaks, upload login.png to Files then images folder. Or skip image for now.

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Where To Find It

Open: https://portal.wowagent.ai/login After login you go to Dashboard automatically. If first time, you go to Onboard to add website.

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How To Login With Email

  1. Enter Email Address. No spaces. Example: you@example.com
  2. Enter Password. Use show and hide button to check.
  3. Click Log In.
  4. Wait 2 to 3 seconds. Do not double click.
Rules:
  • Email must be valid format with @ and domain.
  • Email cannot contain spaces. Spaces are auto removed.
  • Password cannot contain spaces.
  • Password is case sensitive. Check caps lock.

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How To Login With Google

  1. Click Continue with Google.
  2. Select same Google email every time.
  3. Allow popup. If popup blocked, allow popups for portal site.
  4. If first time, accept Workspace Terms and Privacy Policy when asked.
  5. You go to Dashboard automatically.
If you change Google email, you get error like GOOGLE EMAIL CHANGED. Always use original email. If conflict like GOOGLE ACCOUNT CONFLICT, use email login instead and contact support.

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Email Not Verified Case

If you see message Please verify your email:
  1. Popup shows Verify Your Email with Resend button.
  2. Click Resend.
  3. Check Inbox plus Promotions plus Spam plus Junk folders.
  4. Open mail and click verify link within 24 hours.
  5. Come back to Login and login again.
Link valid 24 hours only. After expiry, click Resend again. URL after verify looks like login with verified true and source verify-email. If verified false with reason invalid-token or expired-token or server-error, request new link.

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Invite Login Case

If team invited you with link like invite accept with token:
  • If you already have account: Login first with invited email only, then click Accept and join workspace.
  • If email mismatch like INVITATION EMAIL MISMATCH: logout, then login with invited email address, not other email.
  • After accept, workspace is selected and you go to allowed page by role.
If invite shows unavailable or expired or declined, ask owner to re-invite.

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Forgot Password

  1. On Login page click Forgot Password.
  2. Enter registered email only.
  3. Click Submit.
  4. You see Email Sent popup. Check Inbox plus Spam.
  5. Open mail and click reset link within 1 hour.
  6. Enter New Password plus Confirm. Must match. Must meet password rules: min 8 chars, with Upper plus Lower plus Number plus Special char.
  7. Submit, then see Password Reset Successfully, then go to Login.
Note: OTP screens in UI are not used. Only email link is real. If link says Invalid reset token or Reset link expired, request again.

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Troubleshooting

  • Invalid email or password: wrong combo. Check spaces, caps, correct email. Try forgot password if unsure.
  • Session expired or 401: token cleared. Login again. Do not use back button after logout.
  • Verify modal loop: check spam folder, add sender to safe list, resend after 1 min.
  • Google button loading long or could not load: check internet, allow accounts google script, disable adblock, reload.
  • PLAN SEAT LIMIT EXCEEDED on Google login with invite: workspace full. Ask owner to upgrade or remove member.
  • LEGAL ACCEPTANCE REQUIRED: accept Terms checkbox and retry.
  • Still stuck: create Support Ticket with email plus screenshot plus time.