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Use this page if you cannot login and forgot your password. Reset is by email link only. No OTP, no SMS. Forgot

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Where To Find It

On Login page click Forgot Password. Direct flow is: Login page then Forgot Password then Email Sent then Email Link then Reset Password then Login again.
  1. Open https://portal.wowagent.ai/login
  2. Click Forgot Password.
  3. Enter registered email only. No spaces. Must be same email used in Signup.
  4. Click Submit.
  5. You see Email Sent popup with text We have sent link to your email, check Inbox plus Spam.
  6. Click Go to Login and wait for mail.
Backend always shows success message even if email not found, to avoid account guessing. So check spelling. If email wrong, you will get no mail. Link valid 1 hour only. Request once. If you click 3 times quickly, use latest mail only. Old links expire.
  1. Check Inbox plus Promotions plus Spam plus Junk.
  2. Open mail from WOWagent with subject password reset.
  3. Click Reset button or link. Link looks like frontend reset-password with token.
  4. It opens Reset Password page with New Password plus Confirm fields.
If no mail in 2 mins:
  • Check spelling of email in Step 1
  • Check spam filters and safe sender list
  • Click Resend after 1 min
  • Check internet and mailbox quota
  • Try again with lowercase email

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Step 3: Set New Password

  1. Enter New Password. Min 8 chars. Must have Upper plus Lower plus Number plus Special char.
  2. Enter Confirm Password. Must match New Password exactly.
  3. Click Submit.
  4. You see Password Reset Successfully popup.
  5. Click Go to Login.
  6. Login with email plus new password.
Rules:
  • All fields required
  • Passwords must match, else error Passwords do not match
  • Must meet password policy, else policy error
  • Token must be valid, else Invalid reset token
  • If more than 1 hour passed, error Reset link expired, request again
Tip: Type manually, do not copy paste. Copy often adds space at start or end and fails.

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Troubleshooting

  • No email received: wrong email, spam folder, mail delay. Wait 5 mins, resend once.
  • Invalid reset token: link broken, double clicked old link, or already used. Request new link and use latest mail.
  • Reset link expired: more than 1 hour passed. Request again and complete within 1 hour.
  • Passwords do not match: retype both, check caps lock, check show password button.
  • Password policy fail: add missing Upper or Lower or Number or Special, make 8 plus chars.
  • Still logged in old session after reset: logout all tabs, clear cache, login again with new password.
  • Account locked or 403 verify email: verify email first from Login popup, then reset password.
  • Still stuck: create Support Ticket with registered email plus time of request plus screenshot, no password in ticket.