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Profile Billing And Team helps you manage your account, subscription, credits, workspace users, and team access. Use this section when you need to update account details, manage billing, invite users, or review account activity. Illustration of Billing with coupon entry
This generated illustration shows the coupon entry location. Confirm current labels and amounts in the portal.

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Billing URL

Open: https://portal.wowagent.ai/billing Or go to: Accounts > Billing

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Profile

Open: https://portal.wowagent.ai/profile Use Profile to manage your personal account details. You can update:
  • Full name
  • Company name
  • Mobile number
  • Profile image
  • Password
Keep your profile details updated so your team and support records stay accurate. Open Profile > Billing details to edit your billing name, address, country, postal code, and optional GSTIN. GSTIN validation and state hints help you check the entry. Adding a GSTIN does not remove GST from the checkout total.

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Billing

Use Billing to review and manage:
  • Current plan
  • Subscription status
  • Credits
  • Credit top-up (packs of 100, 500, or 1000 credits, or a custom amount)
  • Coupons for eligible subscription-plan purchases
  • Upgrade options
  • Downgrade options
  • Transaction history
  • Payment records

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Subscription Plans

Billing shows the available subscription plans. Review the plan details carefully before switching. Each plan can have different limits for:
  • Number of websites
  • User seats
  • AI credits
  • Chatbots
  • Voice or avatar features
  • Team controls
  • Content or SEO tools
For prices, plan features, and a full comparison, see Plans and Credits. To apply a code, review eligible plans, and check the discounted purchase summary, see Coupons and Discounts.

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Credits

Some WOWagent actions use credits. Examples include AI tasks, scans, content generation, and other usage-based features. If you do not have enough credits, the panel shows an insufficient credit message. To continue, review your plan or add credits from Billing. See Buy Additional Credits.

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User Management

Open: https://portal.wowagent.ai/user-management Use User Management to invite team members and manage access. This is useful when multiple people need to work on the same website or workspace. See Team and Workspaces for presets, explicit payment permission, website scope, seats, and invitations.

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Workspaces

WOWagent supports workspace access. A workspace helps separate account access, websites, permissions, and team activity. If you are invited to a workspace, accept the invitation and select the correct workspace from the panel.

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Activity Log

Open: https://portal.wowagent.ai/activity-log Activity Log helps you review important actions in the account. See Support and Activity for category, status, date, and search filters. Use it to check what changed and when.

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Support Tickets

Open: https://portal.wowagent.ai/support-tickets Use Support Tickets when you need help from the WOWagent team. Tickets support replies and up to five attachments per message, 10 MB each. Statuses include Open, In Progress, Waiting, and Resolved. See Support and Activity. Create a ticket for:
  • Setup problems
  • Integration issues
  • Billing questions
  • Website scan problems
  • Chatbot issues
  • Lead capture issues
  • Account access problems
To get a faster answer, include these details in your ticket:
  • Your website domain and workspace name
  • The page where the issue happened
  • What you clicked or tried
  • What you expected, and what happened instead
  • A screenshot of the issue or error message
Before you create a ticket, check Troubleshooting and the FAQ. Many common issues have a quick fix there.

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Website Deactivation

Open: https://portal.wowagent.ai/danger-zone Use this when you want to deactivate a website. Saved records can be restored by adding the same domain again.
Deactivation does not release the domain slot immediately. The slot remains assigned for the current subscription period until renewal. Deactivate excess active websites when required for a downgrade, but do not assume you can replace their domains in the same period.
Be careful. Deactivation can affect tracking, chatbot availability, reports, and website workflows.
1

Keep profile details updated

Make sure your name, email, and contact details are correct so you receive account and billing messages.
2

Review billing and credits regularly

Check your Credit Balance and cycle end date in Billing so you do not run out of credits during important work. See Plans and Credits.
3

Invite only trusted team members

Give access only to people who need it, and remove users who no longer work on your websites.
4

Check Activity Log for important changes

Review the Activity Log to see who changed settings, content, or access in your workspace.
5

Use Support Tickets for issues that need help

If you cannot fix an issue yourself, create a support ticket with your domain, workspace, the page, and a screenshot.
6

Be careful before deactivating a website

Deactivating a website stops its WOWagent features. Confirm it is the correct website before you continue.

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Next Steps

Troubleshooting

Fix common billing, permission, and login issues.

Welcome

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