
Where To Find It
Open onboarding: https://portal.wowagent.ai/onboard You see this page in 2 cases:- The first time you log in after signing up. WOWagent takes you to
/onboardautomatically. - When you add a second website later. Go to the Dashboard, open the website switcher, and use the Add Website window.
Why You Must Add Your Website First
WOWagent does not work without a website profile. Here is why:- Every feature is linked to your website profile. Chatbot settings, Knowledge Base, leads, inbox, SEO, security, forms, credits, and plan slots all depend on which website you selected.
- Without a website, nothing has data. The Dashboard is empty, the AI Assistant has nowhere to save settings, SEO shows no snapshots, and Health shows no scan data.
- Adding a website uses 1 slot from your subscription plan. If your plan allows 1 website and you try to add a second one, you get
PLAN_LIMIT_EXCEEDEDand must upgrade in Billing.
Step 1: Start Onboarding
Click Get Started to begin the website setup flow. If you have more than one workspace, first select the correct workspace from the workspace switcher, and check the workspace name in the top-left corner. If you choose the wrong workspace, the website goes to the wrong team. You can switch later, but credits and plans belong to each workspace separately. Then click Next to go to the Business Name and Domain screen.Step 2: Enter Business Name
Add your business name. Use the same name your customers recognize. Example: WOWagent Rules:- The name is required and cannot be empty. Extra spaces are removed automatically.
- In the Add Website window, the name can be up to 40 characters.
- In the Add Website window, only letters and spaces are allowed (numbers and symbols are blocked). In onboarding, extra spaces are trimmed and combined into one.
- This name is used in the chatbot greeting, PDF reports, the Knowledge Base business profile, and lead notifications. Use your official name, not a short form.
Step 3: Enter Website Domain
Enter only the clean domain name. Correct example: example.com Do not enter:- https://example.com
- http://example.com
- www.example.com
- example.com/contact
- example.com?source=google
https:// or http://, www, a page path, a query, or extra spaces.
Why are the rules so strict?
- WOWagent cleans up the domain: it changes it to lowercase and removes
www.andhttps://. For example,WWW.Example.COMbecomesexample.com. - Only the
domain.tldformat is accepted. Do not includehttp, a/, a:port, or a page path. - If you add a path such as
example.com/blog, crawling, widget verification, and the SSL check will fail, because WOWagent expects the root domain.
- Pasting from your browser with
https://: Remove it. - A space at the end: Remove it.
- Including
www.: WOWagent removes it automatically, but it is better to type the domain without it. - Using a subdomain:
shop.example.comis allowed if it is your real website, but use the main domain your customers visit.
Step 4: Analyze Website
Click Analyze Website. Here is what happens when you click it:- WOWagent checks the format of the business name and domain, and checks whether you already added this website. If you did, you see
already been registered by you. - WOWagent then checks whether the website is public, whether the domain is already active in another account, and whether a plan slot is available. If you have no active subscription or have reached your limit, you see an orange box with a Manage Plan button that opens Billing.
- If everything passes, WOWagent saves this website as your selected website, shows the
Website Added Successfullypopup, and takes you to the main panel.
- Industry: The default industry.
- Hosting provider: The default provider.
- Country: Other.
- Hosting expiry date: 1 year from today.
Trial access and restored domains
During an active trial, onboarding continues to Website Overview. Integration Center and assistant configuration require a paid plan. Deactivating a website keeps its domain assigned to the current subscription period. Adding that same domain again restores the saved website; it does not use the slot for a different domain. Deactivation does not immediately free a slot. See Profile and Billing.What WOWagent Checks After Adding
WOWagent can help analyze:- SEO health: Whether pages can be crawled, meta tags, sitemap, and robots.txt.
- Website performance: Speed and detected technology (for example, WordPress or Google Tag Manager).
- SSL security: Whether the certificate is valid, its expiry date, and Force SSL.
- Domain status: DNS, domain registration (WHOIS), and hosting.
- Traffic insights: Empty at first. You need to connect Google later.
- Lead generation readiness: Whether your chatbot and forms are ready and your widget is verified.
Right after you add a website, some results may still be loading. Review the scan status in Website Overview. On a paid plan, connect Google for analytics and verify the widget for live chat. These integrations supply different data; adding the website does not populate every module.
If Your Domain Does Not Work
Check that:- The domain is typed correctly.
- The domain is not already added.
- The website is live.
- DNS is working.
- SSL is active.
- The website is not blocking scans.
Domain invalid
Domain invalid
You included
https://, a slash, a page path, or a port. Type the domain again as example.com.Already registered by you
Already registered by you
Check the website switcher and select the website there instead of adding it again.
Registered by someone else
Registered by someone else
The domain is already claimed in another workspace. Contact support with proof that you own the domain.
PLAN_LIMIT_EXCEEDED / No active subscription
PLAN_LIMIT_EXCEEDED / No active subscription
Your trial has ended or your plan has no free website slots. If you are the workspace owner, go to Billing. Other members see
only owner can change.Website not live / DNS fail
Website not live / DNS fail
Open your domain in an incognito window. If it does not load there, fix your hosting or DNS first. Private addresses such as
localhost or 192.168.x.x always fail, because the website must be public.Blocking scans
Blocking scans
A firewall, Cloudflare Bot Fight Mode, or a password-protected staging site can block the WOWagent crawler. Allow the crawler, or use your live public URL.
Next: Website Overview
Select your website and run an audit.
Next: Integration Center
Install the widget. This is required for live chat.

